What our clients say
“”Cannot recommend the team at The Complete Mortgage Company highly enough! William was so welcoming, friendly and made sure we were aware of every little detail related to our mortgage and financial protection. They went above and beyond to answer our questions and make us feel informed in a very stressful yet exciting time.”
October 2023
I Yovanova, St Ives
“The team at The Complete Mortgage Company in st.ives are brilliant – I highly recommend them as a decent local business if you are looking for a mortgage or to remortgage.
They really understood us an our situation (which being self employed is difficult for the big companies to get their heads around) and gave us so many more options and directions that previously we were unaware of.
5 stars for service and being genuinely lovely people who we felt were on our side.”
September 2021
D Sheppard, St Ives
“William makes you feel like you are his biggest and most important client no matter how humble your needs. Highly recommended!”
November 2020
Mr and Mrs McKay, St Ives
“William at the Complete Mortgage Company, has supported us on many occasions, to secure a variety of mortgages that best suit our needs. It has always been a professional service, with excellent communication. At each step of the process we were listened too and assisted, from completing important documentation to answering any questions that we had.
We choose to use a mortgage advisor, as it allows us to see the range of products available, without all the hassle, and trawling the Internet. With the knowledge and support The Complete Mortgage Company offers, you know you are being listened too and your needs met.
Overall an excellent, efficient service and would thoroughly recommend, which I have done already to friends and family.“
January 2025
Mr and Mrs Whitsey, Cambridgeshire
“Nothing was too much trouble, and William guided me through the mortgage process talking in easy to understand language. I would highly recommend the complete mortgage company to anyone looking to change their mortgage. Many thanks!”
October 2021
Miss C. Stanley, Cambridgeshire
“As a first time buyer, I really needed help and guidance through the process. William and Claire were faultless – so friendly and helpful, going out of their way to make sure I understood what was happening and why, with oodles of top advice. I can’t recommend them enough.”
July 2022
C Steggall, Ipswich
“William at The Complete Mortgage Company was an absolute pleasure to deal with, his expertise and knowledge of the market proved to be invaluable in securing the best product for our needs. I would highly recommend his services if you don’t want the hassle and stress of dealing directly with the banks.”
September 2021
Francis, St Ives
“I am delighted with the service and advice I have received from The Complete Mortgage Company. William explained all the options clearly and concisely, in what is often a minefield of information. With several mortgages to sort out, it was imperative to seek professional advice. I now feel informed enough to make the right choices and would highly recommend their service.”
April 2025
Mr King, Ramsey
“William is an absolute pleasure to deal with. His friendly manner, professional conduct and deep and current experience of the mortgage market is exactly what I needed when navigating the treacherous mortgage market of the latter half of 2022. The excellent and robust mortgage agreement that William secured me, at such a critical point in this crazy economic environment, quickly became the envy of all my friends and family as they watched their outgoings spiral upwards. Having my mortgage safe and so efficiently sorted helped me plough through the rest of the house move stress more than I probably realise. And Clare’s attentiveness to the progress of the whole process, post-mortgage offer, meant I was always up to date and knew when I needed to take action or chase something up. Thank you William and Clare, you made the past few months much more manageable than it would have been without you!”
November 2022
N Mansfield, St Ives
“Spot on! It was a pleasure to do business with William and The Complete Mortgage Company. Each process was explained clearly and the courteous and professional way he dealt with our new mortgage was refreshing and inspiring. I would have no hesitation whatsoever in recommending the company. Thanks William!“
June 2012
Mr and Mrs Payne, Cambridge
“Very pleased with William – great service- always on hand to give advice – would definitely use again.”
June 2019
Mr Eggleston, Nottingham
“Very helpful and friendly manner. Despite the obstacles I set – combining 2 mortgages, has to be flexible, William found me a great deal.””
February 2012
Mr and Mrs Birch, West Berkshire
“William was friendly and approachable. Our options were explained to us clearly, and we particularly appreciated him being available in the evenings. We will be in contact again next time we need help with our mortgage or protection.“
August 2019
Mr Caporaso and Miss Chong, Cambridge
“Fantastic guy, really helpful. Very hard working, showed a lot of commitment. Very diligent”“
January 2013
Mr Ahmed, West Yorkshire
“Without William’s help we would never found the mortgage we needed. He was fantastic with everything, and we would certainly recommend using the Complete Mortgage Company.”
June 2013
Mr and Mrs Bradshaw, Cheshire
“We were delighted with the excellent service we received from The Complete Mortgage Company. Our adviser, William, was thoroughly professional and eased the stress of buying a house by regularly updating myself and my husband throughout the whole process. We liked the personable approach and found the knowledgeable, yet unbiased information invaluable. I would thoroughly recommend their services to anyone“
September 2014
Mr and Mrs Hockings, Milton Keynes
“Generally excellent service. Called back, left messages and managed the situation with the right amount of contact etc. Many thanks“
June 2010
Mr and Mrs Bridle, Leicestershire
“Your adviser could not have been more helpful. The mortgage went through quickly without any hold ups.”
April 2011
Mr. and Mrs. Healey, Shropshire
“Highly skilled, polite, courteous, knowledgeable. Very easy to deal with!“
February 2011
Mr. Kijowski, Cheshire
“Just spoke with Aunty Pat and am so so so so so so relieved and excited that we now own The Drift. Can’t thank you enough for your hard work, encouragement and determination.
But thank you, thank you, thank you or cam on anh, cam on anh cam on anh (vietnamese!!!)
Hope you have a great weekend, I’m off to celebrate.“
August 2010
Miss L. Apiafi, Nottingham
“Good Communication both by email + phone to keep me updated on the progress of my mortgage application”
June 2010
Mr. T. Brotherton, York
“Rapid response to queries -Always willing to chase the bank / solicitors e.t.c. -Always kept us up to date. A pleasant experience! Thank you.“
September 2009
Mr. and Mrs. Brice, Surrey
“Thank you so much for all your help and patience over the past few months. I am delighted that you were able to find me such a good mortgage, that was not only within my budget, but suited my Buy to Let requirements after I had met brick walls with other advisors. You were able to help quickly and efficiently and yet have had the patience to stand by me while the slow wheels of legalities have crept past.
Today is completion day and it was so kind of you to call to make sure I was OK. Your kindness and reassuring calls have been greatly appreciated in this time of change and transition.
Thank you.“
April 2010
K. Falconer, Powys
“William’s advice and help was very useful. I was able to trust him from our first conversation. He found us a mortgage based on our needs and he really listened. I have recommended him to several of my friends as well and would use his services again.”
July 2009
Hannah D, Rutland
“William was extremely professional and helpful when sorting out my recent re-mortgage and life insurance. He followed up and responded to all of my questions and secured me an excellent deal. I would highly recommend him and will certainly be doing business with him again.“
November 2009
Mr. N. Singh, Cambourne
“It was convenient, straight forward and mostly done over the internet and telephone. A winning formula!“
November 2009
Mr. and Mrs. Wigg, Worthing.
“William was very helpful and always at the end of a phone when I needed advice. I would definitely contact him again in the future for protection advice.”
December 2013
H. F. Thomson, Cambridge
Give us a call
Call us 01480 393393
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Call Us - 01480 393393
Visit Us - 9a Sheep Market, St Ives, PE27 5AH
The Complete Mortgage Company Ltd © 2025
Please be aware that by clicking on to the above links you are leaving The Complete Mortgage Company Ltd website. Please note that The Complete Mortgage Company Ltd nor HL Partnership Limited are responsible for the accuracy of the information contained within the linked site(s) accessible from this page.
The Complete Mortgage Company Ltd, trading as The Complete Mortgage Company, is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority.
The Complete Mortgage Company Ltd is a company registered in England and Wales with company number 6949982.
The registered office address is 9a Sheep Market, St Ives, PE27 5AH.
The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
The initial consultation is free of charge and without obligation. There may be a fee for mortgage advice. The precise amount of the fee will depend upon your circumstances but will range from £295 to £495 and this will be discussed and agreed with you at the earliest opportunity.