Why trust us?

What our clients say

"Spot on! It was a pleasure to do business with The Complete Mortgage Company. Each process was explained clearly and the courteous and professional way they dealt with our new mortgage was refreshing and inspiring. I would have no hesitation whatsoever in recommending the company."

Mr and Mrs Payne, Cambridge

"Nothing was too much trouble, they guided me through the mortgage process talking in easy to understand language. I would highly recommend The Complete Mortgage Company to anyone looking to change their mortgage. Many thanks!”

Miss C. Stanley, Cambridgeshire, 

"We were delighted with the excellent service we received from The Complete Mortgage Company. Our adviser, William, was thoroughly professional and eased the stress of buying a house by regularly updating myself and my husband throughout the whole process. We liked the personable approach and found the knowledgeable, yet unbiased information invaluable. I would thoroughly recommend their services to anyone”

Mr and Mrs Hockings, Milton Keynes,

About us

The Complete Mortgage Company was established by William Scantlebury in 2009 after starting his mortgage advising career with a national estate agency group 5 years earlier.

Originally set up to provide national coverage the company has evolved a client base which stretches across the whole of the UK and has arranged mortgages on properties as far afield as Hove and Glasgow. We mainly provide telephone based advice and use email and post to provide clients with the documentation they need. We love meeting our more local clients and can arrange home visits or you can come to us in our offices in St Ives town centre.

The business has grown on the back of referrals and recommendations and we have never advertised our services, we are always very grateful for the kind comments our clients make about us and it’s great to receive calls saying that we have been recommended by someone we have helped in the past.

We are now expanding and looking to grow the team, if you are a local mortgage adviser and would like to join our team, please get in touch. William still works by the same motto he did when he started the business, which is to ‘treat customers as you would wish to be treated’.

Please see our testimonials page to see what our clients say about us.

Give us a call

Call us 01480 393393


Book a call


Call Us - 01480 393393

Visit Us - 9a Sheep Market, St Ives, PE27 5AH


The Complete Mortgage Company Ltd © 2023

The Complete Mortgage Company Ltd is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority. The Complete Mortgage Company Ltd is a company registered in England and Wales with company number 6949982. The registered office address is 9a Sheep Market, St Ives, PE27 5AH. The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.


There may be a fee for mortgage advice. The precise amount of the fee will depend upon your circumstances but will range from £295 to £495 and this will be discussed and agreed with you at the earliest opportunity.